Walgreens in Merrillville, IN Open now

Reviews about Walgreens

• ★ ☆ ☆ ☆ ☆

  September 08, 2019, by Amanda A.
  Good lord, this place is awful. I am the most patient person, and even then, the service is just unacceptable. The wait is horrendous. I've been told a script isn't ready when it was called in much earlier in the day. That's fine, things happen. Then they tell me to come back a few hours later. I returned at the time specified (no earlier..), and it's still not ready. How?! Not only will you need to wait a ridiculous amount of time, EVERY TIME, you're subject to not getting all of your prescription because they "ran out of stock". This has happened several times, having to get just a week's worth of a month supply, then having to come back for the rest. I know working in customer service is a grueling, thankless job. My husband and I can totally empathize because been there, done that. However, there's never an excuse to take your frustration out on others, especially customers. One gentleman at the pharmacy counter in particular was very rude to my husband. Eye rolling, scoffing, and just plain rude for no reason. At a certain point, it's just my fault. Should've switched pharmacies a long time ago. Just save yourself the frustration and don't bother.